We want our valued customers (and babies) to be happy as a Boo Boo in a cake shop with our products and our service! If, for any reason we make a mistake (perhaps from getting out of bed the wrong side one morning or someone not putting enough sugar in our tea) then please let us know straightaway.
You can call our customer care line on +44 01924 370240 from Monday-Friday
9.30am - 5pm or email us at sales@boobooshop.com
OUR RETURNS POLICY
We operate a ‘no quibble or wibble’ returns policy. You must notify us within 7 days of receipt of goods to sales@boobooshop.com and orders must be returned to us unused within 14 days of receipt if they’re unsuitable. It is your responsibility to return items to us: we recommend recorded delivery or Royal Mail special delivery. We cannot be held responsible for loss or damage to goods whilst they are being returned. Please include your delivery note or copy of your email invoice and send in appropriate packaging.
Please email us at sales@boobooshop.com
if you require any more advice. Refunds will be made to the card that was used in the original purchase or a cheque made payable to the cardholder if the card is no longer valid.
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